Terms & Conditions

Next day postage isn't guaranteed. We do our utmost best to get the parcel to you next day. However, once the courier receives the item, it is in their hands.

Cut off point for collection - Orders placed after 2pm will be dispatched the next working day.

It is next WORKING day, orders placed on a Friday won’t be delivered until Monday.

30 day return policy

Exchange items are to be returned within 30 days of order being placed. If the item is sent back after this timescale the surcharge will not be refunded.

After any mechanical work that involves the wheels being taken off — you MUST check wheel nuts after 30 miles.

All vehicles in our workshop are left at owner’s risk.

All photos are for illustration purposes only. It might not be the item in the photo you receive, the photo is used as an example.

Customers must leave their Bongo as empty as possible. Additional charges may apply if we have to remove belongings.

Warranty work has to be brought back to us — recovery isn't included in warranty work.

Used parts warranty is 30 days, unless we fit then the warranty is longer (will be confirmed). Warranty starts from date of purchase, NOT date fitted.

If your Bongo is left for longer than 1 week after customer has been advised vehicle is ready for collection, storage charges occur, unless authorised.

MOT inspections - we do have to tap the underneath of your Bongo when doing an MOT inspection, this may leave holes that wasn’t there before.

Warranty stays with owner — not passed on to new owners.

All parts are used unless specified new or reconditioned.